24/7 response
When plant fails, hours matter
TDC provides round-the-clock emergency cover for HVAC and refrigeration across the UK — with engineers, spares and temporary cooling ready to mobilise.
Emergency line
Call us any hour, any day
- 01
You call
One number, answered by people with access to your site history and asset register.
- 02
We triage
Remote diagnosis where possible, so the engineer arrives with the right parts.
- 03
We attend
Four-hour target attendance on business-critical systems, nationwide.
- 04
We stabilise
Repair on the first visit where we can; temporary cooling where we can't.
Contingency
Temporary cooling when failure isn't an option
For data rooms, production lines and cold storage, we can deploy temporary cooling to hold conditions while permanent repairs are completed.
- Portable and packaged temporary cooling
- Critical spares held for contracted assets
- Escalation routes agreed in advance
- Post-incident reports and preventative actions
Set up emergency cover before you need it
Contracted clients get priority attendance, agreed rates and engineers who already know the site.